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StuBeeDoo
Starting Member
United Kingdom
 offline
2 Posts |
 Posted - 19/02/2009 : 19:32:43
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Hello, I wonder if anyone here can help me.....
I had a timeshare in Tenerife which I sold about 10 years ago. It's been that long that I can't remember the name of the resort, just that it was in Playa de Las Americas, Adeje. All I can remember is that the resort was affilliated to RCI.
For several years now I've been regularly getting 'phone calls asking if I want to sell, buy another week/fortnight at another resort or take part in a survey. Every time I get a call, I politely ask to be removed from the database or to speak to someone who can, or how I can speak to someone who can remove me from the database of timeshare owners.
All these calls come from +34 (Spanish) numbers, but it's never the same actual number twice.
When I ask how I can go about being removed from the database, I get.....
"I can't divulge that information"
"My supervisor isn't here and I can't do it without his/her say-so"
"You can only do it by writing to your resort"
"Once you're on the database you can't get off"
or the caller hangs-up.
I can't bar the calls as they never come from the same number and sometimes the caller's number is withheld.
I'm close to my wit's end now, this happens at least once a fortnight.
Who can I turn to to get this stopped? Changing my number isn't practical, and anyway why should I?
Thanks
Stuart. |
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Doggy50k
Senior Moderator & Quiz Master
Supporting Member
1378 Points
United Kingdom
offline
5240 Posts |
Posted - 19/02/2009 : 20:06:21
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Sadly you are going to struggle to get rid of them.
I dont think that there are any European laws about cold calls (I will gladly be corrected on this if I am wrong)
One thing you might consider is barring withheld numbers (your provider can do this quite easily), and then get a phone with caller id - you can then see if they are phone from Spain and just ignore them.
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