Started by hal540uk, July 25, 2009, 17:18:08
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quote:Originally posted by daviddwellsAre not all the things that are "not included" in second hand points, those things that are paid for by the fixed portion of the maintenance fees? If so, we should all have the same rights, as we all pay the same annual fee!
quote:Originally posted by hal540ukHi Tony cYour missive made very interesting reading and gave a glimpse of your understanding of timeshare.The comments on TATOC (yuk) and the jokes with reference to me and Roger did have the desired effect. They made me laugh, as I am sure that was your intention, so you achieved your goal. Well done.Many thanks for mentioning the TATOC website and I urge as many members as possible to visit.We are averaging 600 enquires a month mainly about scams and last year managed to recover over one million pounds for timeshare owners, the record repayment was £16,000 to a lady who had been scammed. Our enquiries come from people searching the web for help, trading standard offices, police forces, citizen's advice offices, consumer help lines and solicitors. Referrals also come from the OFT, DTI, Citizens Advice and other government agencies.Again many thanks for mentioning TATOC and the friendly banter concerning me and Roger.Best WishesHarry TaylorFrom a very hot Sunset Bay
quote:Originally posted by resilamramIs this thread about points or about TATOC?...I'm confused!
quote:Originally posted by tonycHarry Taylor, CEO of TATOC & DRI Member Director.Thank you for your communication. I am very privileged that you appear to be breaking one of your fundamental rules and deal with a mere member on an open forum (scrape, scrape, grovel, grovel - is that enough?).I am very pleased that my posting had the desired effect and made you laugh. It is so pleasing to be able to return the compliment. After all, your performance as our Member Director over these last two years has had me rolling around with fits of laughter. And as for advertising the Timeshare Association for Timeshare Owners' Committees or the Timeshare Association as you now prefer to be called. Equally, I am thrilled to be able to "advertise" the organisation. After all, TATOC basically enjoys total anonymity within the world of the average timeshare owner. Very few timeshare consumers you talk to have ever heard of you, let alone know what your aims and objectives are. Indeed, I am not sure that even I have quoted your full title correctly. No doubt, you will correct me if I am wrong. So, in all seriousness, I suggest that now is not the time for back-slapping or sitting on your laurels. you need all the publicity you can get and, as they say, bad publicity is better than none.You are correct in your assumption - I have very little understanding of timeshare and that is why I am only too happy to let the experts advise me. But then, in your case, you are not actually prepared to advise. You prefer to treat the mebership to your brand of mushrooming. Perhaps, if the public knew a bit more about the strange world of timeshare, a lot less people would now be complaining about having been "sold a pup". Perhaps if you looked more closely at TATOC's objectives and, since it is now celebrating its 20th anniversary, have applied yourselves to achieving those aims a bit more readily there would be less dissatisfied members within our community.I am still mystified how I have achieved the honour of an open letter from you. I am so deeply honoured. In case people don't know, a couple of months back both Doggy50k and I asked Harry some questions on another forum (now, sadly, no more). Harry refused to answer them, stating that he was not prepared to discuss things on an open forum. If we wanted answers, we should approach him through the medium of private emails. Strange that - if you look on the official DRI forum there is a section called "Ask the Member Directors" where you are invited to pass comments or questions for answer by Harry Taylor and Mark Harris. I wonder what is the point of DRI opening such a section when you refuse to answer questions posed to you on open forum. Can someone else explain that please? It is no good me asking Harry a question on open forum!Furthermore, on that other forum (the now deceased one) in answer to Frank Burke you stated that you did not deal with members' questions on open forum and, indeed, restricted yourself to only passing on DRI details that you thought important to the membership through the medium of the DRI Official forum and both of Tony Pearce's forums. Quite an interesting comment to make in open forum (not one of the chosen few) at about the same time that Patrick Duffy was going on here maintaining that no-one associated with DRI gave any preferential treatment to Tony Pearce's forums. You are, of course, as a Member Director, a non-executive director of DRI. Does that not make you "associated with DRI"? It really did not do poor Patrick's argument much good! nonetheless, I was in "defence of Patrick" mode then so I wasn't likely to rock the boat.Now, is it too much to hope that you might be prepared to answer some questions on TATOC? I don't want to drag you away from the pool for too long, so I will keep the questions to as basic as possible. What I really mean is that I am basically as thick as **** and, therefore, any involved will go way above my head.(1) Is it true that TATOC was formed in 1989 and is the only elected consumer association representing the interests of timeshare owners in Europe?(2) Is it true that your Mission Statement states that "TATOC exists to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the voice of owners"? (3) Is it true that your aims and objectives include "becoming the recognised voice of timeshare owners in Europe"?(4) Is it also true that your aims and objectives include "challenging and discouraging bad practice"?(5) Is it true that your aims and objectives include "acting as an encourager and facilitator for positive change for the timeshare inductry"?(6) Is it true that your aims and objectives include "lobbying and campaigning on matters related to timeshare and timeshare owners through liaison with trade industry bodies and government departments"? (7) Is it true that you have a number of companies such as Diamond Resorts International, RCI, Club La Costa, dialanexchange.com and Worldwide Timeshare Hypermarket are "Platinum Affiliates"?( Is it true that some of your facilities are funded by these Platinum Affiliates?(9) Is it true that your members' resorts are located across Europe and that that gives TATOC access to over 250,000 timeshare-owning families?(10) Am I correct in assuming that Committee membership to TATOC is open to any timeshare owners' committee, association or similar owner representative organisation from resorts in the UK and abroad?(11) Am I also correct in assuming that Full membership is only available to those with owners' committees or other representatives directly elected by their owners?(12) Is it not true that the vast majority of DRI European Collection Members are Points Members?(13) Does that not mean that DRI Points Members do not have access to a "HOME resort"?(14) If that is so, does it not mean that DRI Points Members are not represented within the full membership of TATOC?(14) If that is so, how are individual DRI Points Members concerns communicated to TATOC for them to take them further, if necessary?For now, I am happy to leave my questioning at that. Depending on whether or not I get any answers I may have further questions. Would that be all right, Harry?I am sure you will appreciate that this is your chance to advertise the merits of TATOC to a willing audience. And, of course, as such, it will no doubt bring resounding cheers and praise down on the heads of the Timeshare Association and all those associated with it.As an ignorant individual on matters relating to timeshare, I can only plead that my ignorance has never been sated because you have so far failed to educate me.Yours ..........