RCI Points Surrender

Started by LUWA1985, April 08, 2013, 09:41:44

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LUWA1985

Hello all, first post on here, i hope you can help!

My parents had a time share with rci For a number of years. However, last year my father passed away unexpectedly, rapidly changing my mothers circumstances. The fees were paid for 2013, through help from her children - myself included. However, we are unable to continue helping her and i note that 1 years notice is required to cancel the membership.

My mother is not in a position to continue paying for the membership and i am not longer in a position to help out. If she were to cancel today, would she still need to pay the full membership for 2014? and would these points have to be used before April of next year (1 year from the date of cancellation)

As stated peviously, this would leave my mother in severe financial hardship, i have written to RCi and stated that this is the case, but their response was a copy and paste job highlighting the terms of cancellation.

Is there anyway out of this? the points would simply not be used next year as she is not in a position to take holidays.


charlie1

That is the standard response from RCI 12 months notice is required. During that time your mother or her family can use the points in that period of time from 1 year of cancelation.
Thats one year from the date that the surrender form has been processed. Ensure you send this by registered post! If not follow this up with a call it has been known for post to go missing.

I have only heard of RCI in extreme circumstance allowing a member not to pay a final payment due.

I am sure that a couple of other experienced posters will confirm this or add to this.


Quote from: LUWA1985 on April 08, 2013, 09:41:44
Hello all, first post on here, i hope you can help!

My parents had a time share with rci For a number of years. However, last year my father passed away unexpectedly, rapidly changing my mothers circumstances. The fees were paid for 2013, through help from her children - myself included. However, we are unable to continue helping her and i note that 1 years notice is required to cancel the membership.

My mother is not in a position to continue paying for the membership and i am not longer in a position to help out. If she were to cancel today, would she still need to pay the full membership for 2014? and would these points have to be used before April of next year (1 year from the date of cancellation)

As stated peviously, this would leave my mother in severe financial hardship, i have written to RCi and stated that this is the case, but their response was a copy and paste job highlighting the terms of cancellation.

Is there anyway out of this? the points would simply not be used next year as she is not in a position to take holidays.
Timeshare Weekly is an Independent website working with those who share similar ideals. We are here to guide the consumer make the very best of timeshare. We encourage positive change and solutions. Your either living in the problem or your living in the solution. Contact graham@timeshareweekly.com

LUWA1985

Many thanks for the response. So if i were to cancel today. Would i have to pay the entire maintance fee for 2014? That would be very difficult for us. I'd be even more reticent to do this if we only had up until April 2014 to use those points.

The membership fee i can live with, but the £1400 maintance fee would be hard to come by.

charlie1

Hi LUWA1985

I wil pm you

Quote from: LUWA1985 on April 08, 2013, 12:14:42
Many thanks for the response. So if i were to cancel today. Would i have to pay the entire maintance fee for 2014? That would be very difficult for us. I'd be even more reticent to do this if we only had up until April 2014 to use those points.

The membership fee i can live with, but the £1400 maintance fee would be hard to come by.
Timeshare Weekly is an Independent website working with those who share similar ideals. We are here to guide the consumer make the very best of timeshare. We encourage positive change and solutions. Your either living in the problem or your living in the solution. Contact graham@timeshareweekly.com

Suebe

Quote from: LUWA1985 on April 08, 2013, 12:14:42
Many thanks for the response. So if i were to cancel today. Would i have to pay the entire maintance fee for 2014? That would be very difficult for us. I'd be even more reticent to do this if we only had up until April 2014 to use those points.

The membership fee i can live with, but the £1400 maintance fee would be hard to come by.


You say your parents own timeshare with RCI.  do they own weeks of timeshare that the transferred into the RCI Points system, or did they buy RCI Points?  If they own timeshare week(s) which they transferrred into RCI Points, you need to give notice to RCI that you want to get out of RCi Points, but you will also need to then contact the resort where weekes are owned to see if you can hand them back.

If it is RCI points that they bought, then the cancellation is with RCI.  I will PM you about this and may be able to help.  The staff at RCI call centre will only reiterate the standard response about 12 month surrender policy, but there are RCI Points directors who may be a bit more 'human' in their response to situation such as your mothers.

Sue
Sue B

rrb

HI - if you have time contact Canarian legal alliance as they can get your mother out of this contract as it is points which if bought after 2002 and in perpetuity is illegal and hence you can get the contract void and get damages including your original cost
We will be stroger together

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