Bass Pro sues timeshare kiosk company for claw backs, 'high pressure selling

Started by TimeshareTalk, April 23, 2019, 07:34:34

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Bass Pro sues timeshare kiosk company for clawbacks, 'high-pressure salesmanship'

Bass Pro Shops is suing the company that sells timeshares from kiosks inside its stores, claiming the company engaged in "high-pressure salesmanship" and didn't pay Bass Pro enough in commission.

The Springfield-based outdoor retail giant is asking for "not less than $10 million" from Bluegreen Vacations Unlimited, according to court documents.

According to a lawsuit filed Wednesday in federal court, Bass Pro entered into an agreement with Bluegreen Vacations in December 2007 that allowed the Boca Raton, Florida-based timeshare business to set up kiosks in some Bass Pro stores in exchange for Bluegreen Vacations paying a commission on the resulting sales.

The lawsuit says Bluegreen Vacations failed to pay commission on timeshare sales that involved an interim "sampler package," which allows vacationers to split up their time at various resorts across the country -- including Bass Pro's Big Cedar Lodge.

Bass Pro is also accusing Bluegreen Vacations of "clawing back," or taking back, commission money from Bass Pro when a customer defaulted or cancelled years after the original sale.

The lawsuit further claims Bluegreen Vacations violated a term of its contract that prohibited "high-pressure salesmanship," which Bass Pro feared would negatively impact the customer experience at its stores.

Bass Pro has sued Bluegreen Vacations for breach of contract.

An attempt to reach Bluegreen Vacations Unlimited for comment on Thursday was not successful.

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