Loch Rannoch Highland Club: Boss of Perthshire holiday resort stands down after

Started by TimeshareTalk, December 07, 2020, 12:26:12

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Speculation about his position began last month, amid reports of a furious flare-up amongst senior staff shortly before the timeshare complex was closed down with only a few days' warning, sparking fears for local jobs.

Bosses said the closure is temporary and a direct result of localised lockdowns and travel restrictions. It is still not known when the Kinloch Rannoch resort, which has 3,800 members and a workforce of 26, can reopen.

Mr Paterson's resignation was confirmed to members in an email from club chairman Cliff Hunter.

He wrote: "Bobby Paterson has requested that he be allowed to step down as GM and return to assignations. This has been accepted."

Mr Hunter said Martin Valance will become an acting general manager "in a voluntary capacity to benefit the club, until such a time as we are able to find a suitable replacement."

Mr Paterson's resignation follows a turbulent time at the club. Problems began earlier this year when several staff were sacked, including the previous general manager.

Contract workers were brought in a few weeks later, but many of them quit alleging they had been shouted and "screamed" at by a senior member of staff.

Disgruntled timeshare owners are demanding the resignation of the committee, who they have blamed for months of upheaval.
In his email, Mr Hunter apologises for a previous newsletter in which he listed some of the alleged issues he had with staff who were made redundant, including "stealing club property, smoking controlled substances while at work, and behaving in a manner which breached their contractual obligations, for example getting together for tea breaks, playing video games and watching daytime TV in members' lodges when they should have been working."

Mr Hunter blamed a computer mix-up for including that paragraph - which he also repeats in his recent email.

"This was an error on my part for which I do apologise, and wish to make clear this was not intentional on my part nor did I wish to imply that redundancies were made solely because of the allegations made," he said.

Mr Hunter said he had been called a "liar" and "childish" by fellow committee members. "I was not chosen to be the club spokesman, it just happened," he wrote. "I have been giving serious thought over the past few weeks as to whether or not to continue with these reports due to the arrogant and selfish attitude of a minority who are unable to accept different viewpoints without resorting to childish name-calling."

Local politicians have demanded clarity on the club's future.


The head of a troubled holiday complex has resigned with a stinging attack on a group of fellow committee members and timeshare owners who he blames for turning the resort into a "toxic cesspit".

Mr Hunter responded with an email to members on Saturday, stating incorrectly that the list of email addresses, landlines and mobile numbers could only be seen by members.

The response further angered some committee members, including one who said she had been targeted by timeshare resale companies as a result of her details being posted online.

By Monday morning, Mr Hunter had sent out a no-holds-barred follow-up email announcing his resignation, signing off with the words: "God help our club."

He said Martin Vallance had also stepped down as acting general manager - after just a few days in the role - because he was disgusted by posts that had been made online about Mr Hunter.
"I do not consider myself a quitter, but a realist," Mr Hunter said. "It is becoming ever more apparent that the Loch Rannoch Highland Club, as described by a fellow member, is a toxic cesspit due to the behaviour and actions of a small minority of members - including current committee members - who seem intent on preventing the club from moving forward."

He said: "Whilst these individuals continue to be involved with the club, the job of the committee member will be nothing more than a poisoned chalice with no hope of making the changes the vast majority of members want, and deserve, in a reasonable timeframe.

"These individuals will never consider what the committee do to be good enough and will continue to obstruct the work of the club and the committee."
His resignation follows a turbulent year for the club. Several staff were sacked during the lockdown, including the then general manager.

Contract workers were taken on when the resort reopened, but many of them walked out amid claims they were verbally abused by a member of staff.

Shortly afterwards, huge block capital graffiti appeared on the walls of the club calling for committee members to resign.

The 85-property complex closed with just a few days' notice in November, placing a question mark over its 26 employees. It is not known when the club will reopen.

Mr Hunter, who said he had been subjected to online abuse and called a liar, told The Courier he is not sure if the club has a future. "A future can only be realised if the current way the club is run is fundamentally changed," he said. "I now believe the only way the club can have any sort of future is for the running of the club to be handed over to a management company with no committee of members involved."

Mr Hunter says that member Norman Laidlaw will take his place at the top of the committee. "He has made it clear he is too busy to be involved in the committee, let along the chair," he said.

The Information Commissioners Office is investigating last week's data breach.

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