Started by pinkkipper, December 03, 2007, 20:07:28
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quote:Originally posted by pinkkipperAlmost lost my 2008 summer Holiday about 2 months ago - RCI "guide" "call center operative" took details but didnt make the reservation! I only caught it because I chased the non deduction of points and no letter, all the new "guide" could say is "good job you called".Last week thought that got lucky - A good unit in a good ski resort and in school holidays for 2009 BUT...Today I get a call to say the unit is no longer available [!] - and to run salt in the wound came home to a confirmation letterAre they just victimising me or could it be perhaps that a peak ski week is worth could be rented out for more than an exchange[?]. Comments please