Started by jannrichad, October 25, 2008, 20:15:20
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quote:Originally posted by jannrichadWe have been owners at Matchroom for 5-6 yrs We have gradually upgraded to a red wk 2 bed.We have enjoyed several really good holidays there with family & friends.The service & staff are brilliant & facilities very good but it is very disappointing that we cannot book bonus wks for Matchroom or other Heritage resorts directly with them. Our experience of trying to book bonus weeks through RCI is that they never seem to have any availability. In our view approximately £500 a year maintenance is a lot to pay on top of the approximately £12,000 we have paid for our 2 bed ownership to only be able to stay there one week each yearLast time we stayed at Matchroom in April we spoke to other owners who semed to share our views.When we spoke to one of the reps who we have known for a long time it was hinted that Heritage were looking in to allowing owners to book bonus wks directly with them. However we have not heard anything further from them about being able to do this.So we would like to hear the views of other Matchroom owners.Perhaps it needs lots of owners to express this grievance to the management and suggest that in the present economic climate and poor euro exchange rate that many of us may have to consider forfeiting our week for the coming year and not paying this next years maintenance. Please let us KNOW YOUR VIEWS!! Many thanks Jan and Richard Grover, Poole, Dorset.