Marriott Owners - Be aware

Started by Boss Man, December 28, 2005, 14:15:11

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Boss Man

If you have not already heard or read the news, Marriott seem to have 'mislaid' some of their computer back-up tapes.

Here is the news story -

Marriott Vacation Club International Reports Missing Backup Tapes

Marriott Vacation Club International (MVCI), the vacation ownership division and subsidiary of Marriott International, Inc. said today backup computer tapes containing data pertaining to approximately 206,000 associates, timeshare owners and timeshare customers were missing from the corporate office in Orlando Fla.

"We regret this situation has occurred and realize this may cause concern for our associates and customers," said Stephen P. Weisz, MVCI president. "We have recently mailed notifications to associates, timeshare owners and timeshare customers and are available to answer any questions they may have."

Although the tapes require specialized equipment to access content, MVCI continues to encourage recommended steps to safeguard against misuse. Included in the notification letters, MVCI is offering to individuals impacted by the situation an opportunity to enroll in a credit monitoring service at no cost to them. After enrollment, each person will be regularly notified of credit report activity so they can take action if needed.

As soon as the backup tapes were discovered missing, MVCI immediately began an investigation to search for the tapes, determine how they disappeared and resolve how to prevent a recurrence. That investigation is ongoing. MVCI also initiated steps to monitor for any unusual activity or possible misuse of the data. Further, the company notified appropriate governmental authorities of this matter.

For those impacted associates, timeshare owners and timeshare customers, the company has established a special contact telephone number of (800) 952-8145 and a website at, or impacted individuals may e-mail the company at

If these tapes have made their way into the hands of 'unscrupulous operators' Marriott owners may well start to receive emails / mail / phone calls offering services / products.

The best advice would be to refuse anything offered from any company that has cold called you (ie. you have not contacted them first) and contact MVCI immediatly on with any information you can give them.

The quicker MVCI can catch the cuplrits, the quicker the information can be taken out of the system.

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