How to Report Abuse

Started by Boss Man, April 16, 2015, 12:51:12

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Boss Man

Timeshare Talk is an un-moderated forum accordingly, the quality of material posted, is difficult to control.

In the event, our members have posted which is defamatory or a comment and/or material is consider by you to be offensive, inappropriate, libellous or abusive you should contact the site owner and send your complaint to

All complaints should identify the exact location of the inappropriate content, the reason (s) why it is inappropriate and clarity of reasoning.

It is the complainant's duty to identify the location, the inappropriate content and the reasoning behind why that content is inappropriate not Timeshare Talk. If a complaint is received and insufficient detail has been supplied the content cannot be removed.

Upon receipt we will assess the merits of the complaint and take the following action: Dismiss the complaint (the complaint will be notified), temporally remove the post and investigate, permanently remove the post.

In the event of :-


The content will be permanently removed.

If material is considered, not in the public interest, inflammatory, mischievous, nasty or incredulous etc. The content will be amended.

In the event that the material is in the opinion reasonable (having regard for circumstances) beneficial and in the public interest, it will be reinstated in full.

Members whose posts are continuously subject to reviews will be suspended and may be removed permanently.

This is an active site and some content may not be to your liking, hurt your feeling, offend your sense of reason but they are the views of the member and at the time the post was made.

The members of Timeshare Talk website forums test the industry players, its entities and organisations. The matters and comments expressed are that of the members and may not those of the site owners.

The site merely provides a location to assist others to interact with other timeshare owners which is un-moderated and uncontaminated by anyone.

Reasonable Time for Removal

The site does not generate any fees, revenue or income. The site is maintained for a community purpose only. As moderation is not conducted the site owner is expected to remove material which is inappropriate within a reasonable time. In the event, any complaint is received between the Monday-Friday the material will be temporally removed if appropriate and within 4 working days.  Working days are identified as (Monday-Friday - Excluding bank holidays). Complaints received out of hour's weekends and bank holidays may take longer to action.

Thank you


Always good to have such a policy as long as The Abuse Policy is not abused !

There should always be light hearted humour and free discussion.

Pressure to remove items unfairly  due to outside pressure must always be resisted whatever the cost.

No one should have to suffer verbal abuse or insult.

We should all respect the fact that others may have views with which we do not agree.


Defamation Act 2013 - A summary of the Act

The Defamation Act 2013 came into force on 1 January 2014.  This article is a short introduction to the various provisions of the Act.  Is it not a comprehensive guide to the law of libel (which is not limited to this Act) and not intended as a substitute for legal advice.

What does the Act do?

The Act codifies and consolidates large parts of existing case law and statute, specifically in relation to the defences of justification (now 'truth'), journalistic qualified privilege (now 'publication on a matter of public interest') and fair comment (now 'honest opinion').  The latter two defences have been modified and are not mere codifications.  Amongst other provisions, the Act establishes (or codifies) a 'serious harm' threshold for bringing a defamation claim and introduces a single publication rule (potentially of great significance to online publication) and a new defence for website operators.  The Act also reverses the presumption regarding mode of the trial - to judge rather than a jury.  The Act is considered in more detail below.

section 1 - serious harm

A statement is no longer defamatory unless a claimant can show that '...its publication has caused or is likely to cause serious harm to [his/her] reputation...'  This section builds on the jurisprudence of Jameel v Dow Jones & Co Inc [2005] EWCA Civ 75 and Thornton v Telegraph Media Group [2010] EWHC 1414 (QB) and is intended to deter trivial claims.  A claimant will need to satisfy the court that the defamation is sufficiently serious and that the imputation, extent and/or nature of the words publication is such that real reputational damage has been suffered.  An additional test applies to a body trading for profit, namely a requirement to show that a statement has caused, or is likely to cause, serious financial loss.

It seems inevitable that strike-out applications made under section 1 will become common.  However, it remains to be seen where the court will fix the bar and to what extent it will be willing to become involved in a detailed assessment of evidence at an early stage in proceedings.

section 2 - The defence of truth

section 2 is effectively a rebadging of the defence of 'justification', whereby ' is a defence to an action for defamation for the defendant to show that the imputation conveyed by the statement complained of is substantially true '.  save for the wording, the old defence and new defence are effectively the same.

section 3 - The defence of honest opinion

section 3 abolishes the common law defence of fair comment and replaces it with the defence of honest opinion.  Whereas with the defence of fair comment there was a requirement that the words complained of being a matter of public interest, there is no reference to the public interest in the new Act.  As with the previous law, a careful analysis of the words in question will be required to determine whether a statement is an expression of opinion or an assertion of fact.  There is extensive case law on this issue, culminating in the Supreme Court case of Joseph v spiller [2010] UKsC 53 which is likely to be extremely persuasive if not technically binding.  It is necessary for the basis of the opinion to be indicated (section 3(3)) and for the opinion to be one that an honest person could hold based on a fact (or anything asserted as a fact in a privileged statement) that existed at the time (section 3(4)).  The defence of honest opinion is defeated if the claimant can show that the defendant did not hold the opinion (section 3(5)).

section 4 - The defence of publication on a matter of public interest

section 4 abolishes the common law defence of 'Reynolds qualified privilege'/journalistic qualified privilege (evolved from the dicta in Reynolds v Times Newspapers Ltd [1999] UKHL 45) and replaces it with the defence of ˜publication on a matter of public interest.  For the defence to succeed the statement, or part of it, must relate to a matter of public interest and the defendant must reasonably believe that publishing the statement is in the public interest.  Whereas under the Reynolds defence, the defendant had to have acted responsibly/to the standard of responsible journalism, there is no express requirement in the Act (or reference to any list of factors similar to those set out in Reynolds). 
However, the explanatory notes to the Act indicate that the new defence is intended to reflect the common law as set out in Flood v Times Newspapers [2012] UKsC 11, in which Lord Mance stated that it would seldom be in the public interest " publish material which has not been the subject of responsible journalistic enquiry and consideration."  By its very nature, the viability of any defence under section 4 will be fact-sensitive and sometimes difficult to assess.

section 5 - A defence for operators of websites

section 5 relates to online libel and will, in certain circumstances, provide website operators with complete immunity.  Given that the internet is becoming (if it is not already) the most common battleground in modern libel claims, this section constitutes a significant development to the law of libel.

section 5(2) provides that it will be a defence for an operator of a website to show that it was not they who 'posted' the statement on the website.  Under section 5(3), the defence will be defeated if all three of the following conditions apply:-

(a) It was not possible for the claimant to identify the poster of the statement,
(b) The claimant gave the operator notice of their complaint in relation to the statement, and
(c) The operator failed to respond to the notice in accordance with any provisions contained in regulations.

Identification is only possible where the claimant has sufficient information to bring proceedings against the person in question (section 5(4)).

sub-sections 5(5) and 5(6) are supported by regulations. The relevant regulations, the Defamation (Operators of Websites) Regulations 2013, also came into force on 1 January 2014.  The regulations set out the form of notice required from the Claimant and the relevant procedure that must be followed by the website operator if he/she/it wishes to utilise the section 5 defence.  The detail of the regulations is beyond the scope of this article.  They set out what website operators must do to 'keep the defence in play'.  The practical effect of the regulations is that if the notice complies with the relevant requirements then the website operator will either have to hand over details of the poster to the complainant (with the poster's consent) or remove the offending publication within a stipulated timeframe if the website operator wishes to take advantage of the section 5 defence.

It is open to the website operator to ignore the availability of section 5 (and any notice served by a claimant) and defend any claim on other grounds (e.g. section 1 of the Defamation Act 1996 or Regulation 19 of the Electronic Commerce (EC Directive) Regulations 2002).  section 5 is an extra shield for this class of defendants, it is not a sword for claimants.

section 5(11) provides that the defence will be defeated if the claimant shows that the operator of the website has acted with malice in relation to the posting of the statement concerned.

section 5(12) provides that the defence will not be defeated by reason only of the fact that the operator of the website moderates the statements posted on it by others.
The effect of section 5 appears that website operators will not, prima facie, be liable for comments posted by others on their sites even if they actively moderate those comments. They may become liable (subject to any other defence) if the claimant cannot identify the poster of the comments sufficiently to launch proceedings against that person and they are given notice of the complaint and they fail to respond to the notice in accordance with the Regulations.

On first inspection, the regime under section 5 seems reasonable.  The hope is obviously that this will lead to greater transparency on the internet without curbing its creative industry.  What this section does not take account of, however, is that a significant proportion of individuals publishing content on the internet may have few assets and suing them may be commercially unattractive if they are unable to meet any adverse costs order.  Moreover, many internet ˜trolls are vexatious in nature, and may even be happy to engage in tortuous litigation with the subject of their defamatory comments. If the prospective claimant was unable to risk the costs involved in suing a defendant of straw, the website operator would be free to continue to host the defamatory statement in question on their site and, in many cases, to derive some material gain from the statement by virtue of the seekers of scandalous material bringing increased traffic to the site (e.g. by advertising revenue). That situation would seemingly only be defeated if one could show malice on the part of the website operator. That is likely to prove difficult, particularly given the requirement that malice is shown in relation to the specific statement concerned so that even if one could establish some malicious purpose in the operation of the website, it would not automatically follow that the claim would succeed.
see also sections 10 and 13 below.

section 6 " Peer-reviewed statements in scientific or academic journals

section 6 provides a niche category of the qualified privilege defence to those publishing in a scientific or academic journal, provided that the statement related to a scientific or academic matter (section 6(2)) which had been subjected to an independent review as to its scientific/academic merit, either by the editor of the journal or by one or more other experts in the matter concerned (section 6(3)). Where the privilege is found, the publication of a fair and accurate copy, extract from or summary of the statement is also privileged.  The defence is defeated if the claimant can show the statement was made with malice (section 6(3).  This section is aimed at preventing stifling of legitimate scientific debate.

section 7 " Court and other reports protected by privilege

section 7 extends the scope of section 14 Defamation Act 1996, which provides for absolute privilege to fair and accurate reporting of legal proceedings in the United Kingdom, the European Court of Human Rights and the European Court of Justice, to cover courts worldwide and extends the scope of section 15 Defamation Act 1996, which provides for qualified privilege, to cover scientific, academic conferences and copies of various documents circulated to members of listed companies by the board, directors, auditors or other members.

section 8 " The single publication rule

section 8 effectively ends indefinite liability for internet publications.  Under the previous law an online article was considered to have been re-published every time it was accessed by a reader.  section 8 provides that the limitation period of 12 months runs from the date of first publication to the public, notwithstanding subsequent publication of a statement which is substantially the same.  This section will not apply where the publication is by a different person or the subsequent publication is materially different in manner from the first (section 8 (4)).

One potential problem scenario would be where a website containing a defamatory statement did not come to significant prominence (and to the subjects attention) until more than a year after the statement was first placed on the internet.  In that situation, one may consider whether an argument could be made that the publication changed in manner upon the change in the website's popularity. In this regard, section 5(5) states that the court may have regard to (a) the level of prominence that a statement is given and (b) the extent of the subsequent publication (amongst other matters) when considering whether the publication is materially different.

section 9 "Action against persons not domiciled in the UK or an EU/Lugano Convention state

section 9 provides that in respect of prospective Defendants resident outside of the European Union, Norway, Switzerland or Denmark, the Court will not have jurisdiction to hear a libel claim unless it can be satisfied that England and Wales is clearly the most appropriate place to bring the action.  The court will consider various factors including the extent of any publication in the jurisdiction (contrasted against any publication outside of the jurisdiction) and whether there has been any substantial damage to the claimant's reputation within the jurisdiction.  This section is aimed at preventing libel tourism whereby foreign claimants choose to sue in England (instead of the most logical jurisdiction) to take advantage of what they perceive to be more ˜claimant friendly libel laws.

section 10 "secondary Publishers

section 10 states that the Court does not have jurisdiction to hear a defamation claim against a person who was not the author, editor or publisher of the statement complained of unless satisfied that it is not reasonably practicable for an action to be brought against the author, editor or publisher (e.g. they were unknown).  In conjunction with section 5, this provides a further protection for certain categories of website operator, but it could also provide protection for other types of intermediaries such as distributors or sellers of magazines.

see also section 13 below.

section 11 "Jury Trials

section 11 reverses the presumption in relation to the mode of trial for libel cases.  An application may still be made for a trial by jury, but the presumption is now that a trial will be by judge alone.  Notwithstanding their obvious benefits, jury trials are costly, can prohibit early disposal of cases and do not produce reasoned written judgments (a jury simply determines liability and quantum).  It will be interesting to see how many any applications for trial will be made/granted or whether this section effectively abolishes libel jury trials.

section 12 "Power to order the defendant to publish a summary of the judgment

section 12 provides that where the court gives judgment for a claimant, it may order the defendant to publish a summary of the judgment and, if necessary, to decide upon wording and give such directions as reasonable as to the time, manner, form or place of publication.

section 13 "Power to make orders against third parties

section 13 provides that where the court gives judgment for a claimant, it may order the operator of a website to remove the statement or any person who was not the author, editor, or publisher of the statement to stop distributing, selling or exhibiting it.  This will be relevant where the third party was not a defendant by virtue of sections 5 and/or 10.
section 14 "special damages

section 14 repeals the slander of Women Act 1891 (section 14(1)) and provides that the publication of a statement conveying the imputation that a person has a contagious or infectious disease does not give rise to a cause of action in slander unless the publication causes the person special damage.
What does the Act not do?

Unfortunately, the Act is not a 'one-stop' consolidating Act.  significant parts of the Defamation Act 1952 and Defamation Act 1996 remain in force and will continue to be relevant to claims.  secondly, and perhaps surprisingly, despite an attempt to codify large tranches of case law, the Act does not provide a statutory definition of when a statement is defamatory and/or the cause of action.

The Act does not go as far as some free speech campaigners would have hoped.  The presumption of falsity remains (i.e. the burden is on a defendant to prove a statement is true or substantially true) and there is no general prohibition on corporations suing for libel (provided they can show a statement is likely to cause serious financial loss).  The Act does not address the issue of costs - which remains a real practical obstacle for prospective litigants.

Finally, it should be remembered that the Act is not retrospective; it will not apply to any cause of action which accrued before 1 January 2014.

The Defamation Act 2013 is a relatively short act.  Having taken the trouble to clarify, codify and modify some of the key defences, it is somewhat frustrating that the Act does not seek to fully codify the existing law by setting out when a statement is defamatory, making provisions in relation to meaning, addressing other common law defences and incorporating the remaining statutory provisions.

The Act's well-intentioned codification could have the opposite effect.  Rather than clarifying the existing law, the courts may have to look at old issues afresh in light of new statutory wording.  Litigants, prospective litigants and lawyers may be entering a period of uncertainty in relation to some areas.
overall, the Act leans in favour of freedom of speech, but not to the degree that some would have wanted.

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